LV3 Help Center

Ordering

Can I change or cancel an order?

Contact LV3 as soon as possible. Fulfillment can begin quickly, so changes and cancellations are not guaranteed after checkout. Review the address, size, color, and quantity carefully before placing the order.

How can I contact LV3?

Use the contact form below or email dtv.nvs@gmail.com. Include an order number when the question concerns an existing order. Communications are intended for adult purchasers and guardians.

Shipping

Where does LV3 currently ship?

LV3 currently ships to eligible United States addresses. The checkout page is the controlling source for availability and rates for a specific cart and destination.

When should my order arrive?

Economy transit is currently estimated at 5–8 business days after fulfillment for products in the general shipping profile. Processing time is separate. Print-on-demand hats may require production and can ship separately. The estimate shown at checkout applies to your order.

Returns and Refunds

Can I return or exchange a product?

All sales are final for change-of-mind, fit, color, and other non-defect reasons. Batting gloves that arrive defective, damaged, materially faulty, or different from the item ordered may be reviewed when LV3 is contacted within 14 days of delivery. See the Return and Refund Policy for requirements.

What happens after a faulty-glove claim is approved?

LV3 may provide a replacement or a refund to the original payment method, depending on availability and the circumstances. Do not send an item anywhere until LV3 provides private return instructions. Banks and card issuers may require additional time to post an approved refund.

Still Need Help?

Send a note below. Adult purchasers should include the order number and the details needed to investigate.